The Group’s Code of Ethics and Conduct requires employees, collaborators and consultants, as well as third parties who have business relations with the Group - in respect of activities and services of interest to the Group - to promptly inform the Head of the TIM Audit Department, either directly or via their line manager, of any violations or collusion to violate:
- legal or regulatory requirements,
- provisions of the Code of Ethics,
- policy and internal procedures,
- and any irregularities and/or negligence.
The handling of reports above, specifically those for which the Head of the Audit Department is responsible (known as “whistleblowing”), is a requirement of the Sarbanes-Oxley Act and – in part – of the “UN Guiding Principles on Business and Human Rights”. Below are the Human Rights-related complaints received through the main tool which TIM provides for all stakeholders, to report any kind of regulatory irregularity or breach of the Code of Ethics and Human Rights Policy, (“Whistleblowing Procedure”). In particular, any substantiated reports on the systematic unavailability of access to the web are considered breaches of the right to access the information society.