TIM turns 20 years old and today claims all commercial offers of fixed and mobile telephony and the internet, as a single brand of the Telecom Italia Group. TIM has in fact become the reference brand for all customers and, with a renewed identity, now combines the dynamism of mobile telephony with the technological heritage and research of Telecom Italia.
Always synonymous of innovation, sharing and freedom, the single brand TIM thus simplifies the brand architecture and its relations with its customers - from the offer to the stores and billing - accepting full responsibility for taking Italy towards the challenge of complete digitalisation, thanks to the development of ultrabroadband network infrastructure and the dissemination of latest-generation services.
To celebrate TIM's twentieth anniversary, the new website tim.it has also been launched, which - from the integration with the website telecomitalia.it - welcomes all the offers to a single, convergent platform and represents the single brand's web début.
The website features even simpler graphics, able to ensure maximum visibility of new services and products, more clearly meeting the demands and needs of its customers and, above all, facilitating self caring, assistance and detailed consultation of one's own profile.
The new tim.it website in fact integrates the content of the two previous Telecom Italia and TIM websites and, thanks to a simplification of the navigation trees, facilitates customers as they search for information and new commercial offers.
Optimised for display on tablets and smartphones, the website includes access to the personal MyTime area to manage all services for fixed and mobile lines - thereby surpassing the previous sections 187 and 119 with a search engine in an all-new version, and apps for customer services also available from devices. The e-commerce processes have also been simplified and improved thanks to the introduction of new, evolved functions.
The single website tim.it has also been enhanced by an area given over to the new, evolved services of “Smart Life” (TV e Entertainment, Health and Well-being, Home and Family, Personal Services), with the aim of increasing awareness of the use of new technologies in our everyday lives.
At the same time as launching the new tim.it, the restyling has also been completed of impresasemplice.it - under the scope of which the areas dedicated to small and medium enterprises and large companies become more usable, with simplified tools facilitating business customers in making their choices and purchasing the very best customised solutions - and the corporate website telecomitalia.com, where on the one hand content for the institutional public audience will continue to be available from the horizontal menu, and on the other those for the more general audience will be available from the vertical menu, divided up into three categories (Experiencing Innovation, Choosing the Environment and Social Commitment, and Sharing culture).
More information is available from telecomitalia.com/nuovoTIM
Rome, 14 July 2015