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Selection, evaluation and monitoring

04/17/2019 - 04:00 PM

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The procurement process

Our Sustainability Policy provides the guidelines for establishing the environmental requirements of the products and services we purchase and is an integral part of the procurement policy.
The policy covers all stages of the product life: design, production, use and end of life.

JAC AUDITS AND OTHER CHECKS

05/15/2019 - 11:00 AM

Activities intended to verify the sustainability performance level of common suppliers and sub-suppliers continued in 2018 in the framework of the Joint Audit Cooperation (JAC) initiative, in accordance with the Memorandum of Understanding signed at the end of 2009 by TIM, Orange and Deutsche Telekom. In 2011, Proximus, KPN, Swisscom Verizon and Vodafone Group signed up to the memorandum, followed by Telenor and Telia Company in 2012, in 2013 and AT&T, Telefónica and Rogers in 2016, MTS, Telstra and Veon in 2018.


Between 2010 and 2018, thanks to the gradual increase in the number of members of JAC, 454 audits were carried out – including 91 in 2018(1) alone - in production plants (suppliers and sub-suppliers) located in Asia, Central and South America, North Africa and Eastern Europe. The checks were carried out through international specialised companies selected by competitive tender and related to a total of more than 970,000 workers. The suppliers included in the audit campaign belonged to the user devices and appliances, network appliances and IT equipment production sectors.

The tables below show the non-conformities recorded during audits on Group suppliers, including those relating to Human Rights(2)


(1) 310 audits on TIM suppliers, of which 46 in 2018 only.

(2) Due to the adoption of a new calculation system, data for corrective actions for the years 2017 and 2016 may differ from those published in the 2018 TIM Sustainability Report.

JAC AUDITS
Type of non-conformity Number of non conformities detected in 2018 Number of non conformities detected in 2017 Number of non conformities detected in 2016

Environment

30 (22) 38 (32)

21 (17) 

Discriminations

2 (2) 11 (10)

2 (2) 

Business ethics

28 (24) 53 (48) 26 (25)

Forced labour

3 (2) 7 (3) 6 (5)

Child & juvenile labour

3 (3) 4 (4) 4 (2)

Freedom of association

2 (2) 3 (2) 5 (5)

Working hours

38 (27) 60 (46) 46 (33)

Salaries

7 (6) 21 (22) 8 (6)

Disciplinary proceedings

1 (0) 3 (1) 2 (2)

Health and safety

105 (77) 182 (142)

124 (113)

(data relating to suppliers also operating for the Brazil BU is given in brackets)
JAC AUDITS -  NON-CONFORMITIES DETECTED
Type of non-conformity Number of non conformities detected at the end of 2018 Number of non conformities detected at the end of 2017 Number of non conformities detected at the end of  2016
Business Ethics 454 353
280
Child & Juvenile Labour 101 86
77
Disciplinary proceedings 34 29
20
Discriminations 46 36
24
Environment 317 225
158
Forced labour 63 57
43
Freedom of sssociation 30 24
20
Health & safety 1,384 1,028
761
Salaries 175 134
108
Working hours 458 341
241
Total non-conformities detected* 3,062 2,313 1,732
* Cumulative data: base year 2010
JAC AUDITS -  NON-CONFORMITIES CLOSED
Type of non-conformity Number of non conformities closed at the end of 2018 Number of non conformities closed at the end of 2017 Number of non conformities closed at the end of 2016
Business ethics 405 310
211
Child & juvenile labour 95 84
69
Disciplinary proceedings 31 25
17
Discriminations 36 26 19
Environment 260 190
128
Forced labour 56 52
35
Freedom of association 27 23
12
Health & safety 1,198 922
644
Salaries 150 122
84
Working hours 367 276
177
Total non-conformities closed* 2,625 2,030 1,396
* Cumulative data: base year 2010

joint audit cooperation

 

An initiative started in 2009, originally subscribed by TIM, Orange and Deutsche Telekom, and later by Proximus, KPN, Swisscom, Vodafone Group, Telenor, Telia Company,  Verizon,  AT&T, Telefónica, Rogers, MTS, Telstra and Veon.

 Discover more about JAC

Companies that are members of the Joint Audit Cooperation (JAC) are required to comply with the requirements expressed by the JAC Guidelines on the sustainability of the supply chain in their purchasing policies.

Discover the JAC Guidelines