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Telecommunication services, internet, digital contents and much more for our customers

07/12/2019 - 01:00 PM

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Our numbers in the first quarter 2019
    31.7 million mobile lines, of which
    13.1 million are broadband and ultrabroadband users,
    18 million retail+wholesale accesses to the fixed network, of which
    7.4 million are broadband  and ultrabroadband retail lines. 
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Our offers  
Flexible packages both landline and mobile voice and data services, premium digital entertainment contents for video, music and gaming, combined with smartphones and tablets. Our offers are scalable according to  customers'  needs, and are available on easy to access and multi-device platforms.
For young people under 30 we propose a mix of internet, voice calls and text messages as well as music, fashion, cinema and, joining the community, games and much more.
UltraBroadband connectivity: our latest internet connection offers are increasingly based on new generation networks: optical fiber for the fixed network, LTE (4G) and LTE Advanced (4G plus)  for the mobile one. Services on 4.5G netwok are already avalilable in 12 cities. Since July 2019 5G services are available in Rome, Turin and Naples and they will reach another six major cities within the year.  
The new generation infrastructure achieves excellent performances in navigation speed and quality which completely change the browsing experience and fruition of digital contents!
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The digital content offer is rich and includes movies, music and games, and thanks to major partnerships can provide a wide range of premium contents.
TV video content is another particularly vibrant area. Thanks to the partnership with Sky we launched the first optic fiber cable TV in Italy, followed by other agreements about TIMVISION contents with Mediaset, Netflix, major American companies.
Recently, the launch of the new TIMGAMES, a platform for playing on your home TV with an offer of over 160 games.
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Discover our digital content offerings (websites in Italian)

Our caring

As the access to internet on the move is increasingly changing behaviour, methods of access and purchasing, the TIM offer is significantly geared towards the digital marketing.
Nowadays on the TIM website you can do many things, in a simple and innovative way:  you can switch to TIM from another Operator or activate a new line, top up your mobile phone, activate options and services,  change your pricing plan or purchase Smartphones, Tablets, USB keys and other products, even at promotional prices. 
Assistance and MyTIM  are sections  of the website where you can control and manage you landline services and mobile services, and interacting from both PCs as well as Tablets.
As far the assistance is concerned, alongside the webe channels, self-caring channels are provided such as Apps that can be used on Smartphones, and Social Caring pages active on Facebook and Twitter.