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The TIM Shared Value model, which the company adopted in 2014, is designed to help measure the shared value TIM creates through projects that generate economic value for the Group (Business Value) and for society (Social Value).

Starting with an analysis of the main trends at global level and the priority needs for the country, as an ICT sector operator TIM has identified effective solutions in areas where it can provide a concrete response. 

In 2019 the analysis on the TIM contribution for the achievement of the 17 Sustainable Development Goals (SDGs) set by the UN for 2030 was updated. These were compared with the topics in the 2019 materiality matrix and a careful analysis of the individual targets revealed the 10 most important sustainable development objectives for TIM.

The method: study and analysis

The analysis examined the objectives set by the Italian Digital Agenda, the Sustainable Development Goals set by the UN for 2030 and some national and international studies, including:

  • ISTAT's 2018 document on “Fair and Sustainable Well-Being” in Italy;
  • the “Better Life Initiative” 2018 document by the OSCE; 
  • Social Progress Index Findings Report - Social Progress Imperative - 2018;
  • #SMARTer2030 - ICT solutions for 21st century challenges - GESI
  • the European Commission's Europe 2020 Strategy;
  • DESI Report and Country Report Italy 2019 – European Commission;
  • the Global Risks 2015 document of 2019 World Economic Forum;
  • KPMG's Future State 2030 report;
  • Deloitte insights, research and reports 2019 (TMT, Global Millennial Survey, Tech trends)
  • Fondazione Eni Enrico Mattei's Disclosure, Measurement, Management and Mitigation of Climate Change Risk for Companies   De Risk-CO
  • World Economic Forum - Global Risks 2019
  • PWC – The  World  in 2050

Shared Value culture

Fully integrating sustainability within the company also means encouraging the spread of shared value culture. This is why the main areas of the Group are involved in various ways in identifying the priority areas of intervention and working together to measure the results achieved through the TIM Shared Value Model.

Validation of our measurement model

In 2016, the company decided to validate its measurement system by subjecting the TIM Shared Value Model to assessment by PricewaterhouseCoopers (PwC), the Group’s auditor. PwC was able to develop its analysis of the 3 areas that make up the model; digitisation, connectivity and social innovation, environmental protection and digital culture, which are examined according to six key dimensions: certainty of measurement, reporting framework, integrity of information, consistency, coherence of performance indicators and external validation.

The conclusions of the audit by PwC are given in the Report issued and attached to the Sustainability Report 2016.