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Evaluating our impact

TIM Shared Value: what it is

The Shared Value Model developed by TIM is a model which allows us to determine the value, in successive stages and using qualitative and quantitative parameters, of the social impacts which the relevant business has on the relevant community and local area. The soundness of the Model has been certified by a third party organisation: PwC (PricewaterhouseCoopers), which granted Validation to this Measurement Model in 2016.

Objectives

To integrate social responsibility with business activities, thus making the most of it as an opportunity to create value not only for society, but also for the business itself, and show how sustainability can achieve economic results for the company and help the community in terms of social value and the protection of natural resources.

Measured activities and projects

Digitization of the Country, Employment Impact, TIM Ventures and Daycare centres and nursery schools in TIM are the activities and projects we have taken into consideration in 2018 to measure their value in terms of business and social impact through the TIM Shared Value Model.

Digitization of the Country

To provide the Country with super-fast connections

Social Need: sustainable urbanisation, innovation and digital transformation
This project contributes to SDG number 9 

TIM's strategy
The challenge undertaken with the ultrabroadband plan is to become an enabler of connections between digital companies and traditional businesses, in order to create positive synergy and help public administration and local communities join the digital ecosystem

Objectives
- to facilitate the digital life of the country, contributing to the growth of the Italian economy and creating new jobs
- to guarantee high-quality ultrabroadband access
- to extend service coverage across an increasing number of areas


SOCIAL VALUE

  • €7,222 mln impact of network construction and deployment
  • 45,618 jobs that can be activated thanks to investments in fixed and mobile networks


BUSINESS VALUE

€ 4,306 mln  revenue

Impact on employment

A driving force for the country's employment and economy

Social Need: economic well-being
This project contributes to SDG number 8

TIM’s strategy
Telecom Italia is the key operator on the country’s path to innovation and digitalisation, which are essential for both technological transformation and the transformation of internal organisational processes. TIM is also a job creator for the supply chain that serves the company.

Objectives
- to assert and develop the “pervasive” role of TIM for the country’s economy as a whole, for the competitiveness of its companies and the efficiency of public administration
- to improve people’s well-being by generating direct and indirect employment


SOCIAL VALUE

Approximately 102,415 direct and indirect jobs in Italy, equal to €9,133 mln, of which:

  • approximately €2,515 mln of direct contributions to Italian families
  • approximately €6,618 mln of indirect contributions to Italian families

TIM Ventures

A digital innovation driver for the Country

Social Need: economic well-being
This project contributes to SDG number 8

Social Need: sustainable urbanisation, innovation and digital transformation
This project contributes to SDG number 9

TIM’s strategy
TIM Ventures, which is TIM’s corporate venture capital, is one of the tools with which TIM has implemented its Open Innovation strategy, a distinctive factor for digital innovation.

The business and its rules of play change at an incredible pace. The products and services require continuous research. Talent and competences are fluid.

Therefore, innovation is increasingly a critical factor of success for a business. And in a dynamic, digital context like that which TIM operates in, innovation must be applied using not only internal resources, laboratories and its own in-house R&D departments, but also by seeking assistance from the outside world, taking an “Open Innovation” approach, to use the expression coined in 2003 by the US economist Henry Chesbrough, who directs the Garwood Center for Corporate Innovation at the Haas School of Business - UC Berkeley’ and has made many important written contributions in the field.

Objectives
The TIM innovation also involves entrepreneurial open innovation. Investment in digital start-ups in synergy with the TIM business strategy aims to create and promote a mutually profitable virtuous circle, in which, on the one hand, TIM seeks to make the most of the best product and service innovations, optimising the time-to-market for innovations and, on the other, the funded organisation finds in TIM an entity that can support its development and act as a partner and industrial point of reference.

SOCIAL VALUE

€2.6 mln invested
60 employees of TIM Ventures subsidiaries
+ €3.2 mln the value of production of TIM Ventures subsidiaries
+ €7.5 mln the total risk capital collected by TIM Ventures subsidiaries


BUSINESS VALUE

10 start ups in the portfolio

TIM daycare centres and nursery schools

People Caring

Social Need: economic well-being
This project contributes to SDG number 5

TIM’s strategy
The passion with which people work is essential for the survival of any company. Economic sustainability therefore also depends on the respect and care that companies show for their employees. On the basis of this belief, TIM undertakes numerous initiatives to ensure that people can go peaceably about their work and, as far as the company is able to assist in this respect, their day-to-day personal lives.

Objectives
- to respect the work-life balance of its employees
- to support the needs of children and families in general
- to promote diversity in the workplace, offering flexible and personalised solutions

SOCIAL VALUE

  • over €1.11 mln
  • 6 nurseries, 1 affiliated nursery and 1 kindergartens
  • 252 available places
  • more than 300 reimbursements for the frequency of childcare facilities (nursery-nanny-babysitting)

BUSINESS VALUE

  • Reduction in absences of working mothers and consequent reduction in the costs of absenteeism
  • Reduction in parental leave and requests for part-time