You learn something new every day – especially if you work at TIM!
In 2019 we provided no less than 1,006,638 hours of training, involving more than 39,000 people, 93.8% of our staff.
How did we do it? Thanks to our TIM Academy, TIM's corporate university with its nine physical offices in Italy and an online multi-device training platform, always available and accessible, with personalised learning plans based on the individual and their role, an training offer that is open to all and guided self-learning courses for specialist skills and roles.
The transformation of the TLC sector, towards digital company models, the evolution of infrastructures and the market challenges that come with developing innovative new digital services, are profoundly changing the labour market. At the TIM Academy, systems and methods of acquiring, disseminating, sharing and managing knowledge were strengthened and developed in 2019 to encourage organisational learning and bring skills in line with new business and technology contexts.
One of the pillars of the plan for people is a programme of continuous training on digitalisation and updating skills.
The main areas of focus are:
- Developing digital skills
- Upgrading skills for roles and internationalisation
- Management education
- Language training
- Institutional and corporate culture
- Training plan for young staff