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Audits conducted by the Joint Audit Cooperation

05/04/2017 - 04:45 PM

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Activities intended to verify the CSR performance of common suppliers and sub-suppliers continued in the framework of the Joint Audit Cooperation (JAC), in accordance with the Memorandum of Understanding signed at the end of 2009 by Telecom Italia S.p.A., France Telecom S.A. (now Orange) and Deutsche Telekom AG. Belgacom (now Proximus), KPN, Swisscom, Vodafone, Telenor, Telia and Verizon joined in the following years. AT&T, Rogers and Telefónica joined in 2016.

Between 2010 and 2016, thanks to the gradual increase in the number of members of JAC, 278 audits were carried out – including 69 in 2016 - in production plants (suppliers and sub-suppliers) located in Asia, Central and South America, North Africa and Eastern Europe. The checks were carried out through international specialised companies selected by competitive tender and related to a total of more than 743,000 workers. The suppliers included in the audit campaign belonged to the user devices and appliances, network appliances and IT equipment production sectors.

JAC AUDITS -  NON-CONFORMITIES DETECTED
Type of non-conformity Number of non conformities detected @ end 2016 Number of non conformities detected @ end 2015 Number of non conformities detected @ end 2014 
Business Ethics 284
192 143
Child & Juvenile Labour 77
65 57
Disciplinary Practices 22
16 11
Discrimination 24
20 14
Environment 166
115 74
Forced Labour 46
33 25
Freedom of Association 20
12 10
Health & Safety 780
539 388
Wages 114
87 61
Working Hours 244
181 139
Total non-conformities detected* 1,777 1,260 922
* Cumulative data: base year 2010
JAC AUDITS -  NON-CONFORMITIES CLOSED
Type of non-conformity Number of non conformities closed @ end 2016 Number of non conformities closed @ end 2015 Number of non conformities closed @ end 2014
Business Ethics 208
147 104
Child & Juvenile Labour 69
53 44
Disciplinary Practices 17
10 5
Discrimination 20
13 10
Environment 120
71 43
Forced Labour 38
27 17
Freedom of Association 12
7 7
Health & Safety 654
439 299
Wages 84
53 39
Working Hours 169
104 66
Total non-conformities closed* 1,391 924 634
* Cumulative data: base year 2010