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Audits conducted by the Joint Audit Cooperation

05/18/2016 - 03:00 PM

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Activities intended to verify the CSR performance of common suppliers and sub-suppliers continued in the framework of the Joint Audit Cooperation (JAC), in accordance with the Memorandum of Understanding signed at the end of 2009 by Telecom Italia S.p.A., France Telecom S.A. (now Orange) and Deutsche Telekom AG. Belgacom (now Proximus), KPN, Swisscom, Vodafone, Telenor, Teliasonera and Verizon joined in the following years.

Between 2010 and 2015, thanks to the progressive increase in the number of members of JAC, 209 audits were carried out – including 61 in 2015 - in production plants (suppliers and sub-suppliers) located in Asia, Central and South America, North Africa and Eastern Europe. The checks were carried out through international specialised companies selected by competitive tender and related to a total of around 600,000 workers. The suppliers included in the audit campaign belonged to the user devices and equipment, network equipment and IT equipment production sectors.

JAC CHECKS -  NON-CONFORMITIES DETECTED
Type of non-conformity Number of non conformities detected @ end 2015 Number of non conformities detected @ end 2014 Number of non conformities detected @ end 2013  
Business Ethics 192 143 122
Child & Juvenile Labour 65 57 42
Disciplinary Practices 16 11 7
Discrimination 20 14 8
Environment 115 74 44
Forced Labour 33 25 12
Freedom of Association 12 10 7
Health & Safety 539 388 256
Wages 87 61 43
Working Hours 181 139 102
Total non-conformities detected* 1,260 922 643
* Cumulative data: base year 2010
JAC CHECKS -  NON-CONFORMITIES CLOSED
Type of non-conformity Number of non conformities closed @ end 2015 Number of non conformities closed @ end 2014 Number of non conformities closed @ end 2013
Business Ethics 147 104 58
Child & Juvenile Labour 53 44 34
Disciplinary Practices 10 5 5
Discrimination 13 10 6
Environment 71 43 14
Forced Labour 27 17 10
Freedom of Association 7 7 4
Health & Safety 439 299 187
Wages 53 39 30
Working Hours 104 66 25
Total non-conformities closed* 924 634 373
* Cumulative data: base year 2010