The Telecom Italia Group obtained the UNI EN ISO 14001 Environmental Certification of the various operational units and processes which exhibit significant environmental impacts. The Group has developed General Guidelines for the Environmental Management Systems (EMS) which are subject to annual verification by accredited bodies.
An EMS is a management tool that permeates all business operations; it is based on a Policy issued and endorsed by the Top Management that is deployed through company operations thus enabling the achievement of the general objectives defined at all levels. More specifically, by implementing an EMS, we aim:
- to ensure compliance with all national legal environmental requirements taking also into account all different regulatory contexts (regions, provinces and municipalities);
- to monitor the environmental performance referred to the various activities that generate impacts by seeking continuous improvement with respect to predefined targets;
- to prevent any environmental emergency and mitigate any possible adverse effects.
Among the other ISO 14001requirements, essential elements of the Environmental Management System are:
- the commitment of the Top Management to operate in line with and to guarantee the achievement of the objectives defined by the System;
- the Environmental Management System Manual;
- system procedures covering environmental processes: such operating procedures describe how processes should be managed and define roles and responsibilities thus ensuring the operational control of the processes/activities/ facilities related to significant environmental aspects, as well as regulatory compliance;
- the environmental analysis report that summarizes and contextualizes activities, data and information about environmental issues of greatest importance in terms of stocks, consumption, accidents/ emergencies, reports/complaints from interested parties.
In order to guarantee the effective implementation of the Environmental Management System, we have developed a set of tools with the aim:
- to maintain and update the computerized database of all applicable environmental legislation;
- to record and manage all reports of environmental problems received from outside the company (i.e. from citizens, local administrations, etc.),
- to record all environmental impact data;
- to store and update all environmental documents (both available on paper and in digital format);
to communicate to the relevant authorities all the data required by current regulations on the management and disposal of wastes.
Within Telecom Italia SpA, all the units that run business processes which have significant environmental impacts are certified; in particular:
- Open Access - for external activities (management of access network) and relationship with third parties;
- Technology - for the industrial aspects and industrial buildings / sites / plants as well as office buildings (infrastructure works and maintenance);
- Supply Chain & Real Estate – for the management of environmental services, canteens, vehicle fleet, green areas, cleaning of office buildings and control of suppliers whose activities may have environmental impacts.
TI Group companies that have a certified EMS in place are the following:
- Olivetti - covering Olivetti Ink Jet manufacturing activities in the Arnad plant (Valle d’Aosta)
- TI Sparkle – covering some specific operations
- TIM Brasil – covering network process management and some specific operational activities.