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Our recommendations and actions against online fraud, cyber-bullying and child abuse

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Computer fraud, spreading viruses, visiting sites with obscene, violent or racist content. These are some of the risks which children and teenagers may incur in online.

However, the most serious threats to their physical and psychological integrity are some phenomena that are particularly common on the web: Cyberbullying and online Child Pornography.

Such events require more attention and supervision by adults.

Among the activities to support the protection of minors, Telecom Italia constantly monitors some KPIs considered particularly relevant, including:

1. SPAM ACTIVITIES
2. SPREAD OF VIRUSES AND MALWARE
3. COMPUTER ATTACKS AND IMPROPER ACCESS TO SYSTEMS
4. PUBLICATION AND DISSEMINATION OF ABUSIVE, HARASSING OR SUBVERSIVE MATERIAL
6. SPREADING CHILD PORNOGRAPHY
7. COMPUTER FRAUD AND IDENTITY THEFT
9. ILLEGAL PROCESSING OF PERSONAL DATA AND TRAFFICKING

Moreover, with regard to the percentage of reports to the Postal Police regarding events related to child pornography on the net, for 2015 100% was reported. Telecom Italia has set a target of 100% for 2016.

Cyberbullying

"Cyberbullying" is psychological harassment and violence by "electronic bullies" that is, a person who uses chat rooms, blogs or e-mail to spread photos, secrets and messages obtained by deception. A cyberbully's objectives are to psychologically mock and abuse weak children that cannot react.

To protect yourself from cyberbullying:

  • Never respond to provocations, threats or offensive comments and stop the conversation immediately.
  • Do not provide personal information, photos, or secrets about your private life. A cyberbully can take advantage of it and disseminate it without you being aware thus mocking and offending you.
  • Do not be ashamed to have suffered verbal abuse and psychological threats from a cyberbully and always inform your parents when you feel you are a victim of such incidents that make you feel uneasy and embarrassed.
  • If you chat, establish a generic nickname and password where there is no explicit reference to your personal data (name, address, age) or to places and people that are familiar to you.

Online child pornography

An online paedophile is a person that is able to mask their identity and able to easily win the trust of minors pretending to be a peer using common language of children. He/she ensures that the child is not alone and is not accompanied by adults to introduce topics of a sexual nature and ask them to send photos and personal data.

To protect yourself from an online paedophile:

  • Never communicate your personal information, such as your name, address, age, to strangers met by chance on the Net.
  • If you are asked to send information or to meet and this embarrasses you or make you feel uneasy, stop the conversation immediately and tell your parents: they will know how to intervene to help.
  • Do not agree to meet up with people you meet online, even if they state to be the same age as you, without your parents' permission. If you agree to meet, make sure it happens in a public place where you can ask for help if necessary.
  • If you receive pictures of adults or children that you do not know, in inappropriate or improper poses, tell your parents right away and never send photos or images of you.
  • If you are in a chat room and vulgar words on sexual matters are used, do not respond in any way and immediately inform your parents.