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Geographical Digital Inclusion

08/04/2017 - 11:15 AM

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Customer promise

In order to deal with the digital divide that has arisen in the so-called marginal areas of Italy, which would otherwise remain excluded from the mainstream plans of telecommunications operators, owing to the low profitability of investments, between 2005 and 2016, TIM implemented a programme of extraordinary investments allowing ADSL coverage (gross coverage> 70%[1]) to be provided for approximately 7.700 municipalities in total (4.350 more municipalities than December 2005).


In December 2016, TIM activated around 9.670 exchanges, including 8.425 optical fibre ones. Alongside its plan to extend coverage, TIM has launched an additional plan to expand the active network[2], where necessary, to guarantee full usability of the service by customers and the development of digital inclusion.


The following table shows the percentages of coverage as of December of the past three years.

Percentages of coverage

 

2016

2015

2014

ADSL coverage(*)

99.31

99.10

98.75

UMTS and HSDPA coverage(**)

>97.00

96.00

96.00

LTE coverage(**)

>96.00

88.00

77.00

Next Generation Plan (fixed telephony) coverage (***)

58.90

42.00

28.10

(*)   The percentage refers to fixed TIM telephone lines.
(**)  The percentage refers to the resident population. Coverage values are subject to change based on ISTAT and urbanisations updates.
(***)The percentage is determined by the ratio between the number of properties connected with “cabinets” reached by access optical fibres (or which can be served directly from an exchange if within acceptable distances) and the total number of properties that have or have had active telephone lines in the past.

 

In order to promote digital inclusion and the consequent coverage of the remaining geographical areas of "market failure", TIM cannot avoid engaging in joint "public-private" initiatives.
In the related documents on this page you can find informations on the actions that have been taken so far, fully in line with European competition rules.

 

[1] Official TIM Coverage data refers to the technical coverage of the telephone population (in terms of   64 kbit/s equivalent lines) gross of areas that cannot technically be served, due to the characteristics of the copper access network (presence of digital devices such as, for example, MPX, UCR or MD48, excessive distance from the exchange, etc.).
[2]
The plan consists of actions to ensure full enjoyment of the service by customers by expanding the capacity of equipment used, in terms of both user ports and bandwidth available on the Internet. The technical term for this is desaturation of DSLAM equipment, performed either in advance or once specific broadband quality and availability thresholds are exceed.

THE NET: EVOLUTION AND FUTURE

Our 2017-2019 Strategic Plan maintains the main goal to increase coverage of the country with next generation networks.  By the end of 2019, the targets set are to reach about 99% of the Italian households with fibre optics and over 99% of the population with the LTE (4G) mobile network.

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