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Digital Inclusion

Digital Inclusion

05/13/2016 - 03:30 PM

Customer promise

The Telecommunications sector has undergone a quick, but major transformation in recent years, characterised by the decline in traditional voice services and the ever-greater growth of fixed and mobile broadband and the new services enabled by it, thereby contributing towards the rapid digitisation of the life of consumers and business processes.

Coherently with this sector context, in recent years, Telecom Italia has launched its own evolution route by which to gain standing as a supplier of services and platforms, and not just connectivity.

This route envisages two parallel lines of action:

  • on the one hand, the acceleration of the development of enabling platforms, namely fixed and mobile ultrabroadband, data centres, big data and IT;
  • on the other, the enrichment of connectivity with innovative digital services towards the development of a digitised society and an automated industry (industry 4.0).


The technological and business innovation is therefore increasingly confirmed as a central element of the Telecom Italia strategy in order to respond to the change in the technological, market and competitive context.

digital life and society

How to facilitate the access to knowledge and the web for everyone, overcoming information asymmetries and the digital gap?

Surf Inclusion, a chapter of our new company profile