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Safeguarding privacy and personal data protection

05/13/2016 - 03:45 PM

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In order to ensure that personal data is protected in the performance of business activities, Telecom Italia has applied an organisational model, since 2003, which includes a Privacy Function supervising correct application of the relevant regulations throughout the Group (according to Legislative Decree 193/03, known as the “Privacy Code”). In this context, when it establishes or acquires new companies, the Parent Company also provides the support required to identify and carry out the formalities required.

The adoption of legal measures and the instructions of the Privacy Guarantor for personal data protection is assured by constantly updating the Group regulations and policies. Among these, the “System of rules for the application of the privacy regulation in the Telecom Italia Group” is particularly important, which defines the provisions and operating instructions for each commitment concerned and which in 2015, was completely revised and updated, according to the regulatory evolution and the introduction of new customer services.

In 2015, the framework of the Company’s personal data processing provisions was enhanced with a policy on compliance requirements for the processing of anonymised or pseudonymised data, under the scope of big data type analyses. This policy also considers the opinions on the matter issued by the Group of European Privacy Guarantors (article 29 Working Party) and the indications given by the Italian Data Protection Authority regarding the examination and approval of the procedures established by Telecom Italia to protect the personal data of its customers in the context of a project to analyse the mobility of the population devised to respond to the information requirements expressed by public organisations and government offices that manage land and transport infrastructure.

The Company policy has also been updated, which defines the compliance requirements for the systems dedicated to the supply of ICT services (e.g. storage, disaster recovery, systems management, etc.) for business customers.