TIM Mobile Care is a multimedia video assistance service developed with the Italian National Organisation for the Protection of the deaf. It allows deaf people to receive information in Italian Sign Language on the use of mobile telephone services (e.g. configuring email, text and picture messaging, remaining credit, tariff profile etc.).
Smart Inclusion was implemented with the support of the Ministry for Public Administration and Innovation, the technological and financial support of Telecom Italia, the scientific and design supervision of the Institute for the Organic Synthesis and Photoreactivity of the CNR-ISOF (National Research Council) of Bologna. This project aims to reduce the discomfort of hospitalised children, allowing them to stay in contact with school. A single technological platform integrates remote teaching, entertainment and clinical data management services, allowing hospitalised children to participate actively in school lessons, play recordings of the lessons they have missed, do exercises and use individual self-tuition courses. Moreover, the children can communicate with their loved ones through video calls and access various entertainment programmes (cartoons, films, documentaries and sport). The medical staff can in turn use the system to display all the clinical files of patients with the option of updating them. Smart Inclusion is currently being used in several hospitals in the cities of , Bologna, Rome, Padua, Florence, Genoa, and Turin.