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(*) 2011 Target Status: A = achieved; NA = not achieved
(**) Objective not set for 2012
Sustainability indicators: targets and results for Human Resources at TIM Brasil
| TIM Brasil - Human Resources | |||||
| Indicator | Measurement Unit |
2011 Target |
2011 Result |
2011 Target Status (*) |
2012 Objective |
| Voluntary service work (percentage of employees who benefit from at least 1 day’s leave in lieu for taking part in voluntary activities) |
% | 1 | 1.6 | A | (**) |
| Training (total number of hours: in class + on line + on the job) provided to its own employees, outsourced employees and interns. | Hours of training | 715,000 | 897,954 | A | 715,000 |
| Training - sustainability (no. of employees out of the entire workforce who have taken part in at least one training session on sustainability issues) | % | 20 | 35 | A | 20 |