Our Code of Ethics is the basis of our entire corporate governance system: it provides the foundations for our values and the body of principles serving to ensure an ethically-oriented conduct of business based on transparency, correctness and fairness. The Code of Ethics, adopted by all the Group companies, sets the rules and principles of business activity with reference to the major stakeholders with which Telecom Italia interacts daily: shareholders, the financial market, customers, suppliers, competitors, institutions, the community and employees.
In the same way as all the other corporate governance instruments, the Code of Ethics is constantly reviewed and compared with changes in the regulatory framework, reference standards, and operational and market practices, with account also taken of the feedback from the monitoring of departments’ compliance by the person in charge of internal control.
The Code of Ethics of Telecom Italia is at the basis of the so-called "Organizational Model 231", i.e. a model of organization and management adopted pursuant to Legislative Decree No. 231/2001, aimed at preventing offences that can result in liability for the Company.
A team of people ("Compliance 231") has the task of coordinating employees' training on both the Model and the Code of Etics. It also handles reports on breaches of the Model and the Code, and it acts in response to warnings arriving through internal processes.