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Telecom Italia adopts the new GRI - G4 framework for its sustainability report

05/19/2015 - 04:00 PM

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The Telecom Italia Group 2014 Sustainability Report complies with the international Global Reporting Initiative - G4 "comprehensive" option guidelines.
Our company is among the first in Italy, and one of the first in the European telecommunication industry, to adopt a new G4 framework that will become mandatory for reports presented after 31/12/2015.

Another important innovation in this year's CSR report is the section entirely dedicated to the Group's new Corporate Shared Value strategy.

Based on a multi-stakeholder approach and on a joint analysis of actions carried out in respect of the main stakeholders, the Sustainability Report highlights both the economic/financial aspects of operations in 2014 and, above all, the prospects for sustainable development and the company's ability to create “Shared Value” .

The Group's 2013 Sustainability Report had been drawn up according to the previous GRI framework, G3.1, and achieved level A+ (where "A" signifies the maximum level of disclosure and "+" that the Report is certified by a third party).

The main innovations introduced by G4 compared to previous frameworks are the following:

  • it gives organisations the option to choose between the two different types for which the guidelines provide: "Core" and "Comprehensive" (the latter being more detailed and complex than the former);
  • strong focus on "materiality", i.e. identifying the most significant topics for the Group and stakeholders (in terms of socio-environmental and economic impacts);
  • new themes and/or detailed consideration of pre-existing themes (and the respective KPIs) disclosed;  Governance, Supply Chain, Product Responsibility, Human Rights, Human Resources.

 The main themes of interest to the Telecom Italia Group companies include:

  • network coverage
  • listening and transparency towards customers
  • innovation management
  • compliance with regulations

Having chosen the "Comprehensive" option, which is the most comprehensive disclosure for which the GRI guidelines provide, Telecom Italia had to gather over 500 indicators (Key Performance Indicators) to be compliant.

Founded in 1997 by the CERES, Coalition for Environmentally Responsible Economy, the GRI is the leading global body in charge of defining the content and indicators for reporting sustainability performance.

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