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Telecom Italia certified CMMI Level 2

12/21/2010 - 11:00 AM

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CMMI

Telecom Italia is the first Italian company providing services to obtain CMMI certification.

The decision to adopt the Capability Maturity Model® Integration for Services derives from the intention to ensure that the quality processes to which new Telecom Italia products, services and gateways are subjected to be available to and appreciated by the public. 

After ten months of compliance and implementation activities as required by the model, an internal and external assessment team has declared Telecom Italia to be qualified to obtain CMMI Level II.

The CMMI, developed by the Software Engineering Institute in collaboration with major firms in various industrial sectors, is a model regarding the process for the qualification of products and services that stimulates constant improvement, and helps the companies to define their objectives in terms of time, costs and quality, on the basis of the principle of “better processes for better products”.