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Activities intended to verify the sustainability performance level of common suppliers and sub-suppliers continued in 2017 in the framework of the Joint Audit Cooperation (JAC) initiative, in accordance with the Memorandum of Understanding signed at the end of 2009 by TIM, Orange and Deutsche Telekom. In 2011, Proximus, KPN, Swisscom Verizon and Vodafone Group signed up to the memorandum, followed by Telenor and Telia Company in 2012, in 2013 and AT&T, Telefónica and Rogers in 2016.


Between 2010 and 2017, thanks to the gradual increase in the number of members of JAC, 366 audits were carried out – including 89 in 2017(*) alone - in production plants (suppliers and sub-suppliers) located in Asia, Central and South America, North Africa and Eastern Europe. The checks were carried out through international specialised companies selected by competitive tender and related to a total of more than 816,000 workers. The suppliers included in the audit campaign belonged to the user devices and appliances, network appliances and IT equipment production sectors.


(*) 262 audits on TIM suppliers, of which 52 in 2017 only.

JAC AUDITS -  NON-CONFORMITIES DETECTED
Type of non-conformity Number of non conformities detected @ end 2017 Number of non conformities detected @ end 2016 Number of non conformities detected @ end 2015
Business Ethics 353 280
192
Child & Juvenile Labour 86 77
65
Disciplinary Practices 29 20
16
Discrimination 36 24
20
Environment 225 158
115
Forced Labour 57 43
33
Freedom of Association 24 20
12
Health & Safety 1.028 761
539
Wages 134 108
87
Working Hours 341 241
181
Total non-conformities detected* 2,313 1,732 1,260
* Cumulative data: base year 2010
JAC AUDITS -  NON-CONFORMITIES CLOSED
Type of non-conformity Number of non conformities closed @ end 2017 Number of non conformities closed @ end 2016 Number of non conformities closed @ end 2015
Business Ethics 310 211
147
Child & Juvenile Labour 84 69
53
Disciplinary Practices 25 17
10
Discrimination 26 19 13
Environment 190 128
71
Forced Labour 52 35
27
Freedom of Association 23 12
7
Health & Safety 922 644
439
Wages 122 84
53
Working Hours 276 177
104
Total non-conformities closed* 2,030 1,396 924
* Cumulative data: base year 2010

joint audit cooperation

 

An initiative started in 2009, originally subscribed by TIM, Orange and Deutsche Telekom, and later by Proximus, KPN, Swisscom, Vodafone Group, Telenor, Telia Company,  Verizon,  AT&T, Telefónica and Rogers.

 Discover more about JAC