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ACTIONS
Individual and group meetings with representatives of national institutions (Chamber and Senate Committees, parliamentary hearings) and international institutions on business matters concerning the Group (participation in discussion platforms, public consultations, workshops, meetings of parliamentary committees, meetings with the European Commission, Agencies or working groups and specialised studies including the Centre for European Policy Studies). The positioning with respect to institutions and community organizations occurs through individual actions and/or with the participation of other operators mainly through ETNO, of which TIM is a Board member. (See the following chapters in the Sustainability Report: TIM Group/Governance and sustainability management and The Value Chain/Research and Development)

KEY ISSUES:  data privacy and protection, audiovisual regulations, fight against corruption, protection of minors, digitisation of the industry through the development of new network technologies, copyright protection.

ACTIVITIES.  the activities include participation in the working group set up by the European Commission to draw up the 5G Action Plan.

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ACTIONS
TIM and TIM Brasil have joined their respective national Global Compact networks.

Since 2012, TIM has been an active member of the Peer Learning Group on Business and Human Rights, set up within Global Compact Network Germany.
(See the following chapter in the Sustainability Report: Human Rights and on the sustainability website)

ACTIVITIES. TIM and TIM Brasil draw up an annual “Communication on Progress”, which reports on progress achieved by the companies in promoting and applying the 10 core principles of the Global Compact.

The main activities of the Peer Learning Group on Business and Human Rights in 2017 were as follows:
• “Due diligence on modern-day slavery – Responses to the new legal and stakeholder expectations”;
• “Integration of due diligence on Human Rights in human resource management”;
• “Integration of due diligence on Human Rights through global activities”;
• “Access to the remedy in practice – Updates from the UN Forum on Business and Human Rights”.

ACTIVITIES. TIM monitors and analyses reports of possible breaches of Human Rights received through the whistleblowing portal, and in 2017 it continued with the preparation of a specific procedure, “Management of complaints concerning potential Human Rights violations by the TIM Group”

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Hearings, involvement in workshops, the work of regional commissions and specialist working groups and  joint projects with local authorities. TIM promotes the formation of joint control committees comprised of representatives of all parties involved, according to the specific requirements of the project with the presence of stakeholders without any kind of discrimination.  (See the following chapter in the Sustainability Report: The Value Chain and on the sustainability website)

COMMITMENT. At local level, TIM engages in constant dialogue with institutions on general matters concerning the electronic communications sector, in particular in relation to the development of the ultrabroadband networks, the new LTE standard, and reduction of the digital divide. From 2017, thanks to oversight established in the territory, the company has been able to strengthen and intensify dialogue.

ACTIVITIES. The activities carried out include the drawing-up of protocols with local authorities in order to speed up the development of new generation access networks; forms of collaboration with municipalities to facilitate the dissemination and learning of new technologies; agreements, protocols and partnerships with local public administrations (PA) to disseminate innovation and digital culture; 2017 edition of the 20 regional policy reports on the current situation and the development of regional policies regarding digital services, network infrastructure, the digital agenda and smart cities. The new 2017 edition was completed and sent out to the company’s internal and external stakeholders in May 2017.

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ACTIONS
In Brazil. Initiatives involving dialogue with the government, both in Congress and at local level (agenda of meetings with individuals and communities, debates, hearings and public consultations).

TIM's dialogue with institutions is supported by the activities of the TIM Institute through partnerships designed with the government, in particular with the Ministry of Education and the Ministry of Culture; the TIM Institute works to achieve social progress, promoting studies on mathematical and scientific subjects and innovation through children and adolescents, developing free solutions that contribute to social policies. (See the following chapter in the Sustainability Report: The Value Chain and on the sustainability website and https://en.institutotim.org.br.)

KEY ISSUES: network development and population coverage, digital and social inclusion, privacy, consumer protection.

ACTIVITIES. TIM Institute project in collaboration with the ministries:  TIM Faz Ciência (TIM Does Science); TIM Tec; Mapas Culturais (Cultural Maps)

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In 2016, the two-year project “A scuola di Digitale con TIM” (Using ICT in schools, with TIM) was launched in collaboration with MIUR to bring teachers of all levels closer to the digital world and the tools and new opportunities it offers to the teaching profession. The project involved around 3,350 teachers in 2017.  (See the following chapter in the Sustainability Report: The Value chain/Initiatives consistent with the core business)  

COMMITMENT. The European Digital Agenda objectives are to broaden knowledge of digital tools and increase the number of people with advanced digital skills. TIM, as a national company and endorsing the reference SDGs, in collaboration with institutions commits to this topic by spreading ICT technology in schools and in educational processes.