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Trade Unions

04/12/2018 - 03:00 PM

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At TIM, Industrial Relations focus on supporting the recovery of competitiveness and profitability and improving the service quality, with the aim of protecting jobs and personnel.
In 2017 these types of activities mainly concerned two areas, the structure of the 2017/2019 performance bonus and agile working.
Always with the intention of improving efficiency and recovering competitiveness, Solidarity Contracts were used in 2016 and 2017 together with training actions, a key element in encouraging professional reconversion and requalification.

In 2017 we renewed the performance bonus and…

The performance bonus, renewed on the basis of the new agreement reached between TIM and the trade unions, provides equal incentive systems for everyone, from managers to technicians, linked to achievement of the results with respect to the objectives set.
The “new” performance bonus is made up of:
·         a “basic” bonus which takes the Group EBITDA as an indicator;
·         a “production” bonus which takes the revenues from group services net of product revenues as an indicator;
·         an “improvement” bonus which takes the Customer Satisfaction Index as an indicator;
·         a “Department” bonus linked to the departmental objectives.
This bonus will be paid to all employees, including those with an apprenticeship contract and those on fixed-term contracts, but only if, first and foremost, the measure set for the Group EBITDA indicator is achieved.
With the Welfare option, people can choose to use all or a part of the bonus by using the Welfare services, thereby benefiting from full tax relief.
In 2017 TIM's people were paid a one-off bonus, diversified based on their classification level.

…continued the agile working experiment

Following discussions between TIM and the trade unions, we decided to extend the Smart Working pilot initiative launched in 2016-2017, which will last until 31 December 2018.
TIM’s people who perform compatible activities can work in agile working mode at another company office and/or non-company premises indicated by the employee, according to the procedures and times indicated by TIM.
To manage agile working most efficiently, national quarterly checks will be performed on the experimentation process, the equipment available, the organisational areas involved and the productivity indicator monitoring the “reduction of the hours of absence”.

In Brazil

In Brazil, TIM Brasil worked with two national federations (Fenattel and Fitratelp), to negotiate renewal of the 2017 PPR Participation Agreement and renewal of the Collective Labour Agreement.

 

Solidarity contracts

Discover the positive impacts of the trade union agreement for the management of staff redundancies

Download the document (.pdf file - 170 KB)

 

smart working in tim