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Digital inclusion

03/29/2018 - 03:30 PM

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Geographical Digital Inclusion

Customer promise

The spread of broadband and ultra-broadband networks represents a driving force for the economic growth of the countries. The Group's industrial plans have always emphasized the economic benefits associated with the development of technical infrastructures.

In order to deal with the digital divide that has arisen in the so-called marginal areas of Italy, which would otherwise remain excluded from the mainstream plans of telecommunications operators, owing to the low profitability of investments, between 2005 and December 2017, TIM implemented a programme of extraordinary investments allowing ADSL coverage (gross coverage > 70%) to be provided for approximately 7,705 municipalities in total (4,355 more municipalities than December 2005).


In December 2017 TIM has ADSL Service as approximately 9.690 exchanges, of which 8,500 with carrier in optic fiber. Alongside its plan to extend coverage, TIM has launched an additional plan to expand the active network, where necessary, to guarantee full usability of the service by customers and the development of digital inclusion.


The following table shows the percentages of coverage as of December of the past three years.                  

Percentages of coverage

 

2017

2016

2015

ADSL coverage(*)

99.38

99.31

99.10

UMTS and HSDPA coverage(**)

>98

>97

96.00

LTE coverage(**)

98

>96

88.00

Next Generation Plan (fixed telephony) coverage (***)

76.97

58.90

42.00

(*)   The percentage refers to fixed TIM telephone lines.
(**)  The percentage refers to the resident population. Coverage values are subject to change based on ISTAT and urbanisations updates.
(***)The percentage is determined by the ratio between the number of properties connected with “cabinets” reached by access optical fibres (or which can be served directly from an exchange if within acceptable distances) and the total number of properties that have or have had active telephone lines in the past. The percentage not understand the areas covered by Open Fiber (in those cases in which he won the relative calls for tenders).

 

Since the percentages of coverage have now reached very high values (higher to 99.3% to cover and gross about 98% to cover gross - more than 2Mb/s), in recent years to extend the coverage of the geographic areas in "market failure", TIM has followed a selective approach and more targeted, aimed primarily at remedying any critical aspects local no cover and to improve the quality and speed of the service offered through interventions d'incrementodelle performances. The choice cade primarily on the reports and complaints Local Authorities involved or on situations of critical issues for the closure of prolonged marketing in certain areas "saturated".

In some cases, the interventions are also carried out through collaboration "public-private", with the acquisition of spans in optic fiber cheap made available by some companies in-house regional (INSIEL begun in Friuli Venezia-Giulia, Lepida in Emilia-Romagna or INVA in Valle d'Aosta).

 

 

 

 

 

 

 

 

 

THE NET: EVOLUTION AND FUTURE

Our 2017-2019 Strategic Plan maintains the main goal to increase coverage of the country with next generation networks.  By the end of 2019, the targets set are to reach about 99% of the Italian households with fibre optics and over 99% of the population with the LTE (4G) mobile network.

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