Arnaud de Puyfontaine TIM Executive Chairman

Arnaud de Puyfontaine TIM Executive Chairman

The CEO and management of TIM have the full support of Vivendi. We strongly believe in the Group’s potential, ours is a long-term investment and we are convinced that having Vivendi as an industrial partner is a positive thing for TIM.

At the Vivendi conference call after presentation of the results (February 15)

Vivendi’s discussion with the government about special powers is positive.

At the Vivendi conference call after presentation of the results (February 15)

We are in a very exciting phase; we are going increasingly towards convergence (digital, OTTs and telecommunications’ services) and for this reason I hope for a regulatory framework in favour of innovation and investments.

House of Representatives (Rome, February 8)

“If we you look at the telecom sector, in the last 30 years we really saw two phases: the first, between 1990 to 2007, where the Telcos’ business model was based on “voice services” and Telcos did extremely well with SMS and a little of internet; the second phase started in 2007 with the first i-phone’s launch by Steve Jobs, when smartphone became for many people the main tool for accessing streaming video content and Telcos were not able to evolve by adapting to change, losing ground in favour of the OTTs. Today we are entering a phase of great transformation, the Gigabit society which will characterize the next ten years and will allow a continuous interaction between people, objects and the environment that surrounds us. A change that will be based on Artificial Intelligence, virtual reality and robotics and which will have a strong impact on business with the adoption of digital solutions applied on all sectors and on everyone’s life (smart cities, connected cars, 4.0industry, services for the citizens, e-health).
Telcos must then reinvent themselves, aiming at the best connectivity and development of reliable and secure ultra-broadband network infrastructure. I do not agree in saying that in Italy there is not enough ultra-broadband coverage. TIM with its investments’ plan achieved a very high percentage of coverage, both fixed and mobile (77% of population with fibre and 98% with LTE), one of the best examples in Europe. We can certainly achieve the goals set by the European Digital Agenda by 2025. But connectivity is not enough and Telcos need to focus also on their customers’ digital experience, to regain ground with OTTs. It is necessary to digitize all the business processes both on the “front office” and the “back office” (like the Amazon experience with its customers). We must then develop innovative services such as 5G, IoT, which represent a huge opportunity to go beyond connectivity and maybe think of new experiences such as Orange’s e-banking in France".

Amos Genish TIM Chief Executive Officer

Amos Genish TIM Chief Executive Officer