Sustainability

Creating digital healthcare

The aim of digital health is to enable doctors and patients to carry out many activities remotely, thereby improving patient quality of life and reducing health expenditure. Telecom Italia has promoted the development of telemedicine to improve the lives of patients in hospital and the cloud management of health information (electronic health records).

A high-tech bridge to reduce the distance between very young patients, schools and families

In 2013, version 2.0 of Smart Inclusion was launched to improve the hospital stays of very young patients, thanks to a high-tech platform with remote learning, entertainment and data management services. Created in conjunction with CNR (Italy's national research council) and the Ministry for Simplification and the Public Administration, this year saw the project's launch in Italy's eighth hospital, the Santa Chiara Hospital, Pisa. Using cloud computing and Telecom Italia's digital learning solution, educ@TIon, the new version enables children to access its services from both PCs and tablets.

Improving patient quality of life while optimising healthcare costs

Nuvola IT Home Doctor enables patients suffering from chronic conditions or who are undergoing post-hospitalisation follow-up to monitor physiological parameters (e.g. body weight, glycaemia) at home.

It’s simple for patients to send the relevant figures using a smartphone, PC or tablet while doctors can monitor the results, receive notification of readings above or below a threshold, prepare medical reports or consult with other doctors.

Other functions to improve the service are being tested including the analysis of more pathologies, prevention tools and the management of health assessment questionnaires.

The solution is already being used by various health organisations, including the Rieti area health authority, where 40 patients undergoing anticoagulant therapy are being monitored without the need for a blood sample to be taken at home, resulting in savings and benefits for patients. The Palermo area health authority is also using it for 60 diabetic patients, with the aim of reducing diabetic coma.

Home Doctor is not only suitable for patients with chronic conditions: 2,500 sailors in the Italian Navy undergo cardiac examinations without having to visit cardiology departments, generating savings of nearly 1 million euros. 

A cloud for health information

Nuvola It Digital Clinic is Telecom Italia's new service for managing electronic medical records. Designed for all health facilities that want to manage the clinical data of patients on a fully mobile basis using portable devices, the solution replaces the old system of paper clinical records. It can be used with Telecom Italia's cloud computing, in accordance with privacy legislation. The service has already been adopted by various hospitals such as the Ospedali­Riuniti centre in Bergamo, where doctors can view, update and share patients' medical history on their iPad during ward visits.

Nuvola It Image Archiving – Plus, a solution for virtualising and storing diagnostic examinations and medical documents, and thus ensuring their authenticity and integrity, was also created in 2013. This solution has considerable financial advantages considering that around 50 million diagnostic examinations and an equal number of medical reports that need to be stored are generated each year. The Santobono Hospital in Naples, for example, is archiving its x-ray images, involving some 7 terabytes of storage space, in the Telecom Italia cloud at low cost.