Meet our people

05/19/2015 - 10:21 AM

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Francesca

The newly hired young employee deals with the Digitale Agenda and tells about the Social Intranet.

Giuseppe

The newly hired young employee works in Telecom Italia Digital Solutions. He tells about the initiatives to promote a better work-life balance.

Antonella: the life of a tecnician

What are the daily activities of Telecom Italia network technicians?
Antonella speaks about corrective maintenance and operations as well as ...her relationships with customers!

Nicoletta: Augmented vision

Nicoletta, who works on innovation in Telecom Italia, explains what can be obtained thanks to augmented reality but also tells us about what it means to work in an innovation centre.

Fabrizio: Journey to the center of the Data Center

The activities and characteristics of the Telecom Italia Data Centre, as told by Fabrizio, a technology enthusiast whose job is to sell the services of the Data Centre to business clients, who in his free time … develops applications for smartphones.

Saverio, Patrizia and Marco: The network - history of our future

Patrizia and Marco, who work every day on the development of advanced network for mobile and fixed line services, tell us about the prospects and possibilities offered to the pubic, and about the most enjoyable and inspiring aspects of their work.
While Saverio remembers the projections made at the start of the Eighties for the development of the mobile network, broadly exceeded by the growth of the Italian market.

Daniela: A degree just for passion

Thanks to a project specially developed for Telecom Italia employees, Daniela has been studying economics and commerce. After interrupting her university studies for her family, in fact, it has always been Daniela’s secret desire to get a degree.

Emanuele: Connected to culture

In the context of the Rome MAXXI, Emanuele talks about how today cultural events are available to all thanks to the Internet and new technologies.

Marianna: The telephone doctor

The work of the customer service and network technician as told by the enthusiastic and committed Marianna, Telecom Italia woman technician based in Pisa: customers often call her on her mobile phone, even if it’s just for advice.

Maria Letizia: Emergency care crew

The management of major emergencies by Telecom Italia, but also the planning activities and strategies to manage emergencies as effectively as possible. Maria Letizia, who has worked for years in Telecom Italia Civil Protection and Security, tells us all about it: being called at the strangest times is no longer a problem for her.

Luciano: The call center and other stories

Luciano, a call center operator, describes his work as problem solving, i.e. solving customers’ technical problems using terminals, tablets or smartphones. This activity is supported by training sessions, but also, and above all, by colleagues exchanging information and news in real time, thanks to the internal community on the company intranet.
In the call center, Luciano also found the love of his life.

Yusi

Yusi tells about her working environment, the Joint Open Lab SKIL in Trento, where young people from different cultures are working together.

Alessandra

Alessandra works in Telecom Italia, where she cares for both internal and external stakeholders.

Andrea

Andrea, a degree in Psychology, tells about his working experience in Telecom Italia

Stories from our people